Frequently Asked Questions (FAQ)

TWINIV has Next Day Dispatch policy

Delivering at a specific time may not always be an option for courier services due to their schedules. The delivery person will call you at the time of delivery. You can inform him of your availability and coordinate with him. If you are unable to contact him, please drop us an email letting us know of your availability.

We charge ₹ 50 as a shipping fee on orders below ₹499. All orders above ₹499 are shipped free.

You can pay via Credit Cards, Debit Cards, Net banking, Paytm, UPI, or Cash on Delivery.

The option is mostly available with all courier partners, but it may vary from place to place.

The courier companies do not allow you to open the package before handing over the payment.

Courier services usually take up to 24 hours to activate tracking for an order once it’s been shipped. Please check again after the mentioned time.

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